Privacy Policy for Punggol Pristine
At Punggol Pristine, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our marine vessel detailing services and our online platform.
Information We Collect
We collect various types of information to provide and improve our services.
- Personal Identification Information: This includes your name, contact number, email address, and physical address when you request a service, make an inquiry, or register an account with us.
- Vessel Information: Details about your marine vessel, such as its type, size, registration number, and specific detailing requirements, which are necessary for us to provide accurate quotes and services like yacht exterior detailing, interior cabin cleaning, teak deck restoration, hull polishing, antifouling services, barnacle removal, ceramic coating application, paint correction, gel coat repair, and general marine upkeep.
- Communication Data: Records of your communications with us, including emails and phone calls, to help us manage your requests and improve our customer service.
- Technical Data: Information about your device and how you access our online platform, such as your IP address, browser type, operating system, and usage patterns. This helps us ensure the functionality and security of our online presence.
How We Use Your Information
The information we collect is used for the following primary purposes:
- Service Provision: To provide our marine vessel detailing services, including scheduling appointments, executing requested services, and managing your service history.
- Communication: To communicate with you regarding your service requests, appointments, inquiries, and to provide important updates or information related to our services.
- Improvement of Services: To understand how our services are used and to improve the quality, efficiency, and range of our marine detailing offerings.
- Marketing and Promotions: With your consent, to send you promotional materials, special offers, or information about new services that may be of interest to you. You can opt out at any time.
- Legal and Regulatory Compliance: To comply with applicable laws, regulations, and legal processes.
Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personally identifiable information to third parties without your explicit consent, except as described in this policy.
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business and providing our services (e.g., payment processors, IT support). These third parties are obligated to maintain the confidentiality and security of your data and are prohibited from using your personal information for any purpose other than to provide services to us.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.
Data Security
We implement a variety of security measures to protect the integrity and confidentiality of your personal information. These measures include physical, electronic, and managerial procedures to safeguard and secure the data we collect. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Data Protection Rights (GDPR)
In accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws, you have specific rights regarding your personal data:
- Right to Access: You have the right to request copies of your personal data held by us.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within one month.
Cookies and Tracking Technologies
Our online platform may use "cookies" and similar tracking technologies to enhance your experience. Cookies are small files placed on your device that collect standard Internet log information and visitor behavior information. When you visit our online platform, we may collect information from you automatically through cookies or similar technology. You can set your browser not to accept cookies, and the above online platform tells you how to remove cookies from your browser. However, in a few cases, some of our online platform features may not function as a result.
Third-Party Links
Our online platform may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
- Punggol Pristine
- 78 Shenton Way
- #08-03
- Singapore, Singapore, 079120
- Singapore